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Terms & Conditions

These terms and conditions govern your use of getdriversed.com (“Website”). By accessing or using the Website, you agree to these terms in full. If you disagree with any part of these terms, you must refrain from using the Website.


Acceptance of Terms and Notice of Arbitration Clause

By using the Website or clicking "Accept" when prompted, you acknowledge your agreement to these terms. This document includes provisions requiring arbitration of disputes, waivers of class actions, and waivers of jury trials.


Eligibility to Use the Website

The Website and services are intended for individuals aged 14 and older. By accessing the Website, you confirm that you meet this requirement and have the legal capacity to enter a binding contract.


Refund and Cancellation Policies

  1. Refunds: Full refunds are available if the course has not been accessed and the refund request is submitted within three days of purchase. Refund requests must be initiated by contacting support at support@getdriversed.com.

  2. Cancellations: Users may cancel their enrollment for a full refund within three days of signing up, provided the course has not been started or completed.


Account Registration and Security

Users are required to:

  • Provide accurate and complete registration information.

  • Maintain the confidentiality of their login credentials.

  • Notify the Company immediately of unauthorized account use.
    The Company is not liable for damages resulting from user failure to secure their account. Accounts may be suspended for providing false or incomplete information.


Access to Courses and Limitations

Courses are accessible for 12 months from the date of purchase. Access will expire after this period, and users must pay a reactivation fee to regain access. Availability is subject to system performance, and interruptions caused by factors beyond the Company’s control, such as technical issues or user connectivity problems, do not entitle users to compensation.


Certificate of Completion

Upon successfully finishing the course and passing any required assessments, users will receive a Certificate of Completion. It is the user's responsibility to submit the certificate to relevant authorities as required by their jurisdiction.


User Responsibilities

Users must not:

  • Share login credentials or allow others to use their account.

  • Circumvent security measures or falsify identity information.

  • Resell, copy, or redistribute course materials for any purpose.

Violation of these terms may result in termination of access without refund.


Intellectual Property and Usage Restrictions

All course materials, graphics, software, and trademarks are the property of the Company or its licensors and are protected by intellectual property laws. Users are granted a limited, non-transferable license for personal use of the course content. Unauthorized use, such as reverse engineering or commercial exploitation, is strictly prohibited.


Indemnification

You agree to indemnify and hold the Company harmless from any claims, damages, or losses arising from your misuse of the Website, violation of these terms, or infringement of third-party rights.


Arbitration and Dispute Resolution

All disputes arising from this Agreement must be resolved through binding arbitration conducted in Austin, Texas, under the rules of the American Arbitration Association. Users waive their right to participate in class actions, and arbitration must proceed on an individual basis.


Class Action and Jury Trial Waivers

Users agree to resolve disputes individually, waiving their rights to class or representative actions. Additionally, users waive the right to a jury trial for claims arising under this Agreement.


Liability Limitations

The Company provides the Website and its services “as is” without warranties of any kind. The Company is not liable for interruptions, errors, or any damages exceeding the amount paid for the course.


Subscription Billing

If you subscribe to recurring services, your payment method will be charged on the specified billing cycle until the subscription is canceled. Changes to subscription fees will be communicated in advance, and updated payment methods must be provided promptly.


Force Majeure

The Company is not responsible for delays or disruptions caused by events beyond its control, such as natural disasters, technical failures, or governmental actions.


Changes to Terms

The Company reserves the right to modify these terms at any time. Changes take effect immediately upon posting, and continued use of the Website constitutes acceptance.


Privacy Policy

The Company’s Privacy Policy is incorporated into these terms and governs the collection and use of user data. By using the Website, you consent to the terms outlined in the Privacy Policy.


Data Storage and Inactivity

The Company is not responsible for deleted or inaccessible data resulting from user inactivity or system limitations. Inactive accounts may be deactivated at the Company’s discretion.


SMS Terms

  1. Program Description: Get Drivers Ed sends informational SMS messages including enrollment confirmations, appointment reminders, login assistance, support messages, reschedule notices, and certificate notifications. Message frequency varies

  2. You can cancel the SMS service at any time. Text "STOP" to opt out. After you send "STOP", we will confirm your unsubscribe status by SMS. After unsubscribing, you will no longer receive SMS messages from us unless you opt in again.

  3. If you need assistance with the messaging program, reply "HELP" for support, or contact us at support@getdriversed.com.

  4. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply, Message frequency varies.

  5. For Privacy infomation, please review our privacy policy at: https://getdriversed.com/privacy


Notices

The Company will communicate notices via email, postal mail, or by displaying notifications on the Website.


Survey Submissions

Users may be asked to provide feedback via surveys upon completing a course. By submitting a survey, you grant the Company permission to publish your feedback (e.g., first name, last initial, city/state) for marketing purposes without compensation.


Third-Party Advertisements and Services

The Website may include links to third-party products or services. The Company does not guarantee the accuracy or quality of third-party content and is not liable for damages resulting from user engagement with such services.


Governing Law and Jurisdiction

This Agreement is governed by the laws of Texas. Any legal disputes must be filed exclusively in courts located in Austin, Texas.


Entire Agreement

These terms represent the entire agreement between the user and the Company, superseding all prior agreements. If any provision is deemed unenforceable, the remaining terms will remain in effect.




Illinois Adult Drivers Education Terms & Conditions

1) Introduction and Scope

These Illinois Adult Drivers Education Terms & Conditions (the “Agreement”) govern your enrollment in and use of the Illinois Adult Drivers Education course (the “Course”) provided by Get Drivers Ed through the website located at www.getdriversed.com (the “Website”). By registering for, accessing, or using the Course, you agree to be bound by this Agreement. If you do not agree, do not enroll or use the Course.

This Agreement is in addition to Get Drivers Ed’s general Website Terms & Conditions and Privacy Policy (collectively, the “Site Terms”). The Site Terms continue to apply to your use of the Website and services generally. In the event of a conflict between this Agreement and the Site Terms, this Agreement controls for students enrolled in the Illinois Adult Drivers Education Course.


2) Who May Take This Course (Eligibility)

  • The Course is intended for first‑time Illinois driver license applicants ages 18 through 20.

  • You represent that all information you provide during registration and throughout the Course is true, accurate, current, and complete.

  • If you are under 18, you may take this Course only with a parent or legal guardian’s consent and supervision, and only if permitted by Illinois law.

Regulatory Notice. The Course is designed to meet Illinois Secretary of State (“IL SOS”) Adult Drivers Education requirements and is offered subject to IL SOS approval and any conditions attached to that approval. Completion of the Course does not itself grant a driver license. You must satisfy all Illinois requirements, which typically include identity verification, vision screening, knowledge testing, possible driving skills testing, and payment of applicable state fees.


3) Course Description and Outcomes

  • Upon successful completion of all modules, time requirements (if applicable), and required assessments, you will be issued a Certificate of Completion (“Certificate”). The Certificate acknowledges completion of the Course only.

  • It is your responsibility to deliver the Certificate to the IL SOS and to comply with all licensing requirements. Get Drivers Ed is not responsible for delays or denials by the IL SOS.

  • Get Drivers Ed does not guarantee that you will pass any IL SOS examination, obtain a driver license, or achieve any particular outcome as a result of taking the Course.


4) Identity, Academic Integrity, and Fraud Prevention

To protect the integrity of Illinois licensing and certification:

  • You must complete the Course personally, without substitution or unauthorized assistance. Allowing another person to access your account or complete any portion of the Course for you is strictly prohibited.

  • You consent to reasonable identity and participation validation measures (e.g., security questions, IP checks, time‑stamped activity logs, or other non‑invasive methods) designed to deter impersonation or fraud.

  • Legal Warning. Misrepresenting your identity, falsifying information, or attempting to circumvent the Course or its controls may invalidate your Certificate, result in course termination without refund, and may expose you to civil penalties and/or criminal prosecution under applicable Illinois and federal law. We may report suspected fraud to the IL SOS or other authorities and cooperate with lawful investigations.


5) Access Window, Availability, and Maintenance

  • Course access begins on the purchase date and continues for twelve (12) months. If your access expires before completion, you may request reactivation for a fee according to then‑current policies.

  • We may perform scheduled maintenance and implement updates to improve performance or compliance. During such periods, the Course may be unavailable. Emergency maintenance may also occur without prior notice. Maintenance and downtime do not entitle you to compensation.


6) Technical Responsibilities and Compatibility

To help ensure uninterrupted learning, you are responsible for:

  • Maintaining a reliable high‑speed internet connection and using a supported, up‑to‑date web browser and device.

  • Configuring security software, VPNs, and firewall settings that could otherwise block access or disrupt streaming or assessments.

  • Backing up your own data (e.g., personal notes) and ensuring power/battery availability during lessons or assessments.

We do not guarantee compatibility with every device, operating system, or browser configuration. Performance may vary due to third‑party services (e.g., your ISP) beyond our control.


7) Account Registration and Security

  • You must keep your login credentials confidential and promptly notify us of any suspected unauthorized access.

  • You are responsible for all activity under your account. The Company is not liable for losses arising from failure to secure your account.


8) Student Conduct (Prohibited Uses)

You agree not to:

  1. Share, lend, or sell your access credentials.

  2. Evade, disable, or bypass any security or validation features.

  3. Copy, record, scrape, or redistribute Course content, except as expressly permitted for personal educational use.

  4. Interfere with the Website, its servers, or networks (e.g., via bots, automation, or malicious code).

  5. Misuse support channels, engage in abusive behavior toward staff, or harass other users.

Violations may result in immediate suspension or termination (see Section 16) and may be reported to the IL SOS when appropriate.


9) Assessments and Certificate of Completion

  • You must complete all required modules and assessments in good faith and meet any minimum score or time requirements that apply.

  • By completing the Course, you certify that you, and only you, reviewed all materials and answered assessment questions.

  • Certificates may be delivered electronically (download) and/or made available within your account. You are responsible for retaining your Certificate and submitting it to the IL SOS.


10) Refunds and Cancellations

  • Consistent with our Site Terms, you may request a full refund if you have not started the Course and your request is submitted within three (3) days of purchase.

  • Refund requests must be initiated by emailing support@getdriversed.com.

  • Once the Course has been accessed, refunds are not available. If you file a chargeback instead of following our refund process, you may forfeit eligibility under this policy.


11) Pricing, Taxes, and Changes

  • Prices and fees are listed at checkout and are subject to change prospectively.

  • You are responsible for any applicable taxes.

  • We may offer optional add‑ons or services at additional cost. Any recurring services (if offered) will be billed per their specific terms.


12) Support and Contact

For general questions, technical assistance, or account support, contact support@getdriversed.com. We strive to respond promptly during normal business hours. Availability and response times may vary on weekends, holidays, or during high‑volume periods.

Illinois Complaint Line (Required Display):
CDTS: (630) 520‑9310
This complaint number is prominently displayed on the Illinois Adult Drivers Education course page (footer and support section) and within these Terms to meet IL SOS expectations.


13) Intellectual Property and Limited License

The Course and all related materials (including but not limited to text, videos, images, graphics, audio, assessments, and interface elements) are owned by Get Drivers Ed or its licensors and are protected by intellectual property laws. We grant you a limited, revocable, non‑transferable, non‑exclusive license to access and use the Course solely for your personal educational purposes during the access window. All other rights are reserved. You may not reproduce, distribute, publicly display, create derivative works from, or reverse engineer the Course or any component thereof, except as permitted by law.


14) Data, Privacy, and Required Disclosures

  • We collect and process personal information to administer your account, deliver the Course, verify participation/identity when appropriate, issue Certificates, and comply with IL SOS requirements.

  • Our processing of personal data is governed by our Privacy Policy (incorporated by reference). By enrolling, you consent to the collection and use of your information as described in the Privacy Policy and this Agreement.

  • We may retain Course activity logs and certificate records for compliance and audit purposes and may disclose such records to regulators or law enforcement when legally required.

  • We do not sell your personal information. If we engage third‑party service providers (e.g., hosting, email delivery), they will be obligated to protect your information consistent with contractual and legal requirements.


15) Disclaimers of Warranties

THE COURSE AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.” To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non‑infringement. We do not warrant that the Course will be uninterrupted or error‑free, or that every device/browser configuration will be compatible.


16) Suspension, Termination, and Investigations

We may suspend or terminate your access (with or without notice) if we reasonably believe you have violated this Agreement, the Site Terms, or applicable law; engaged in fraud or attempted fraud; or otherwise compromised the integrity or security of the Course. Termination for cause does not entitle you to a refund. We may preserve and disclose information to regulators or law enforcement if we believe it is necessary to comply with legal obligations or to prevent harm.


17) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GET DRIVERS ED, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, INTERRUPTION OF SERVICE, OR LICENSING DELAYS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE COURSE EXCEED THE AMOUNTS YOU PAID FOR THE COURSE GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion of certain damages or limitations of liability; in such cases, these limitations apply to the maximum extent permitted by law.


18) Indemnification

You agree to defend, indemnify, and hold harmless Get Drivers Ed and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Course; (b) your violation of this Agreement or the Site Terms; (c) your violation of any law or third‑party right; or (d) any fraud, misrepresentation, or misuse of your account.


19) Dispute Resolution; Arbitration; Waivers

  • Binding Arbitration. Except for claims that cannot be compelled to arbitration under applicable law, any dispute, claim, or controversy arising out of or relating to this Agreement or the Course shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in Austin, Texas, before a single arbitrator in English, under the AAA rules in effect when a claim is filed.

  • Class/Representative Action Waiver. You and Get Drivers Ed agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

  • Jury Trial Waiver. YOU AND GET DRIVERS ED WAIVE ANY RIGHT TO A JURY TRIAL in any forum for claims subject to arbitration or, where permitted by law, in court.

  • Injunctive Relief. Either party may seek temporary or preliminary injunctive relief from a court of competent jurisdiction to protect its rights pending arbitration.

Nothing in this Section limits any non‑waivable rights you may have under Illinois or federal law.


20) Governing Law and Venue

This Agreement is governed by the laws of the State of Texas, without regard to its conflict‑of‑laws principles, except that Illinois law will apply where required for IL SOS regulatory compliance. Subject to the arbitration provisions above, exclusive jurisdiction and venue lie in the state or federal courts located in Travis County, Texas.


21) Notices

We may provide notices by email, by posting to your account, by posting on the Website, or by other reasonable means. Your notices to us must be sent to support@getdriversed.com (with the subject line “Legal Notice”) and are deemed given upon confirmed receipt.


22) Changes to the Course or this Agreement

We may update the Course, Website, or this Agreement to reflect operational, legal, or regulatory changes. Material changes to this Agreement will be effective upon posting to the Website (or as otherwise stated). Your continued use after changes become effective constitutes acceptance. If you do not agree to changes, discontinue use and contact support regarding your options, if any.


23) Severability, Survival, No Waiver, and Assignment

  • Severability. If any provision of this Agreement is found unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

  • Survival. The following provisions survive any expiration or termination of this Agreement: Sections 4 (Identity/Integrity/Fraud), 9 (Assessments & Certificate) as to recordkeeping, 13 (IP and License—as to restrictions accrued), 14 (Data/Privacy), 15 (Disclaimers), 16 (Suspension/Termination—as to investigations), 17 (Limitation of Liability), 18 (Indemnification), 19 (Dispute Resolution/Arbitration/Waivers), 20 (Governing Law & Venue), 21 (Notices), 22 (Changes), and 23 (this clause).

  • No Waiver. A failure to enforce any provision is not a waiver of future enforcement of that or any other provision.

  • Assignment. You may not assign or transfer your rights or obligations under this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.


24) Entire Agreement

This Agreement, together with the Site Terms (including the Privacy Policy), constitutes the entire agreement between you and Get Drivers Ed regarding the Illinois Adult Drivers Education Course and supersedes all prior or contemporaneous understandings on the same subject matter. No oral or informal statements modify this Agreement.


Where to Find the Illinois Complaint Number on Our Website

For IL SOS review and student convenience, the complaint number CDTS: (630) 520‑9310 appears (a) in the footer of the Illinois Adult Drivers Education course page, (b) within the help/support section of that page, and (c) in Section 12 of these Terms.


Contact

Get Drivers Ed — Legal & Compliance
Email: support@getdriversed.com
Website: https://www.getdriversed.com/



Ohio Programs Terms & Conditions

These Ohio-specific Terms & Conditions (“Ohio Terms”) govern your enrollment in and use of GetDriversEd’s online driver education offerings for Ohio (collectively, the “Ohio Programs”). By registering for, accessing, or using any Ohio Program on getdriversed.com (the “Website”), you agree to these Ohio Terms and to the GetDriversEd Website Terms & Conditions and Privacy Policy (together, the “Website Terms”). If there is a conflict between these Ohio Terms and the Website Terms, the stricter requirement necessary to comply with Ohio law or rule controls for the Ohio Programs.


1) Programs Covered (Scope)

These Ohio Terms apply to the following online programs we offer for Ohio learners:

  1. Ohio Teen Driver Education (Online Theory – 24 hours) for students generally 15 years 5 months through under 18; behind-the-wheel (“BTW”) is separate and must be completed with a licensed driving school.

  2. Ohio Abbreviated Adult Driver Training (Online Theory – 4 hours) for adults 18+ who need this course prior to retesting; students must also complete 24 hours of supervised driving with a licensed adult (affidavit required) or 4 hours of BTW with a licensed instructor.

  3. Ohio Adult Remedial (8-Hour) Course — when the online format is permitted by Ohio rules, we offer the online portion as allowed; where in-person components are required by rule, the remaining requirements must be completed accordingly.

Jurisdictional Approval. Our Ohio Programs satisfy specific Ohio requirements only where authorized by the Ohio Department of Public Safety (ODPS). If a particular course or delivery mode is not approved for your use case, you may access the content for general educational purposes only and it will not by itself satisfy state licensing requirements. Always review the Ohio Program page at enrollment for the most current approval status, delivery method, and requirements.


2) Eligibility; Parent/Guardian Consent

  • Teen Driver Education: You must be at least 15 years and 5 months at enrollment and under 18. A parent or legal guardian should review and consent to these Ohio Terms for minors.

  • Abbreviated Adult: You must be 18 or older.

  • Adult Remedial: You must meet ODPS eligibility for the remedial program you are taking (e.g., point credit, court order, reinstatement).

Safety notice: Do not study or interact with the Website while operating a vehicle.


3) Account Registration; Security; Identity Validation (Academic Integrity)

You agree to provide accurate registration information, keep your login credentials confidential, and promptly notify us of any unauthorized use of your account. To protect academic integrity and comply with Ohio requirements, you must complete identity/participation validation steps (e.g., security questions, time-stamped activity checks) during coursework and at final assessments.

  • Repeated validation failures may trigger temporary lockouts or require re-authentication as permitted by rule.

  • Any attempt to misrepresent identity, have someone else complete coursework or testing, or circumvent the course platform may result in termination without refund, certificate invalidation, and reporting to ODPS or other authorities where appropriate.


4) Time Limits, Daily Study Caps, and Breaks

Ohio imposes strict timing and daily-limit rules. Our system enforces these limits; no extensions are granted unless permitted by Ohio rule.

A) Teen Driver Education (Online Theory)

  • Total instruction: 24 hours (online classroom-equivalent).

  • Completion window: Within 180 days (six months) from the first date of training, unless the Department approves mitigating circumstances. If not approved, training is void and must be retaken.

  • Daily cap: Maximum 4 hours per calendar day.

  • Breaks: A break is required after two consecutive hours of instruction.

B) Abbreviated Adult Driver Training (Online Theory)

  • Online theory: 4 hours.

  • Completion window: Within 3 months from the first date of training (documented mitigating circumstances may be considered by the Department where allowed).

  • If choosing theory + BTW: The combined total in a single day (theory + BTW) may not exceed 6 hours. If 4 hours of theory were taken the same day, a minimum 30-minute break is required before any same-day BTW. For BTW lessons exceeding two hours, a 10-minute break is required.

  • If choosing theory + 24-hour affidavit: You must complete 24 hours of supervised driving (no more than 4 hours/day) with a licensed adult and submit the required affidavit per Ohio rules before retesting.

C) Adult Remedial (8-Hour)

  • Completion window: You must complete the full 8 hours within 30 days of starting, or you must start over as required by rule.

  • Integrity controls: Online remedial delivery (where authorized) uses timers, validation, and exam safeguards to verify participation.

Regulatory precedence: If our Website Terms provide a longer general access window (e.g., 12 months), the Ohio rule-based deadlines above control for the Ohio Programs.


5) Exams, Retakes, Proctoring

  • Teen Driver Education (Online): Final exam uses a state-aligned test bank. A minimum passing score(commonly 75%) is required. Immediate answer feedback may be restricted until submission. Retake limits and spacing (e.g., waiting periods such as 24 hours) are enforced as permitted by rule.

  • Abbreviated Adult (Online): Final exam uses a state-aligned bank with a minimum passing score (commonly 75%). Classroom/virtual-classroom versions (if taken) may require in-person administration by a licensed instructor using ODPS materials; retake limitations apply.

  • Adult Remedial (Online): Online testing procedures include identity/authentication and exam integrity measures. Retakes follow applicable rules and platform safeguards.

Specific scoring, retake counts, spacing, and proctoring requirements may change if Ohio rules are updated; the Ohio Program page will reflect current requirements.


6) Certificates; Reporting; Duplicates

  • We issue a Certificate of Completion after you finish all required modules, meet hour/time requirements, and pass all required assessments.

  • For programs with additional requirements (e.g., BTW or 24-hour affidavit), you are responsible for completing and submitting all required documentation to the appropriate Ohio authority.

  • Duplicate / Reissue: If your certificate is lost or stolen, we may issue a duplicate upon your signed request; any fee will be reasonable and within Ohio-permitted limits (not to exceed applicable state caps, if specified).

  • We maintain course records, activity logs, validation events, and exam results for the periods required by Ohio rules and may disclose them to regulators or law enforcement where legally required.


7) Behind-the-Wheel (BTW) — Separate from Online Theory

For Teen Driver Education, we provide online theory only. BTW must be scheduled and completed with a licensed driver training school. We make available or link to the state’s list of approved schools so you can arrange BTW directly. BTW availability, schedules, and fees are set by the school you select.


8) Technology & Access; Maintenance

You are responsible for ensuring a reliable internet connection and an up-to-date, supported browser/device. Performance may vary due to third-party services (e.g., your ISP) beyond our control. We may perform scheduled or emergency maintenance; interruptions do not extend Ohio regulatory deadlines unless the Department approves as mitigating circumstances.


9) Refunds & Cancellations (Ohio Programs)

Our Website Terms apply: You may request a full refund if you have not started the course and your request is submitted within three (3) days of purchase by contacting support@getdriversed.com. Enrollment may be canceled for a full refund within three (3) days of signup provided the course has not been started or completed.
Once a course has been accessed, refunds are not available unless required by law or expressly stated on the program page.


10) Prohibited Conduct

You may not:

  • Share or transfer your account;

  • Misrepresent identity or have another person complete any part of the course or exam;

  • Bypass timers, validation, or security features;

  • Copy, record, scrape, or redistribute course materials;

  • Use bots, automation, or malicious code to access the Website;

  • Harass staff or other users.

We may suspend or terminate access without refund for violations and, where appropriate, notify ODPS.


11) No Guarantees of Licensure or Outcomes

We do not guarantee that you will pass any test, obtain/retain a license, receive point credit, or achieve any particular outcome. Decisions about permits, licenses, points, reinstatement, and related matters are made by Ohio authorities and/or courts.


12) Required Ohio Disclosures (Instructional Content)

  • Teen Driver Education content includes material on organ/tissue donation (Second Chance Trust Fund) and the dangers of texting/emailing while driving, as required by Ohio rules.

  • Adult Remedial online courses (where authorized) include authentication, timers, exam integrity, and may be audited by the Department. Completion must occur within 30 days of starting.


13) Accessibility & Accommodations

If you require a reasonable accommodation to access course content or testing, please contact support@getdriversed.com before beginning the program. We will work in good faith to support accessibility consistent with Ohio rules and applicable law.


14) Pricing; Taxes; Processing Fees; Subscriptions

Prices and fees are shown at checkout and may change prospectively. You authorize us and our payment processors to charge all sums for your orders, including any applicable taxes and reactivation fees. Processing and third-party fees may be non-refundable unless required by law.
If a program includes optional recurring services, your payment method will be billed on the stated cycle until canceled per the applicable subscription terms (we will give reasonable notice of price changes).


15) Privacy; Communications; E-Sign

Our Privacy Policy explains how we collect and use personal data (e.g., administering accounts, verifying identity/participation, issuing certificates, compliance reporting, support). By enrolling, you consent to receive service-related communications (email/SMS). Standard carrier rates may apply. You may manage preferences or withdraw marketing consent as described in the Privacy Policy and messages.


16) Technical Telemetry & Aggregated Analytics

We may collect device, browser, and session telemetry (e.g., timestamps, page views, validation events) to deliver the course, maintain security, verify participation, and improve the program. We may create aggregated or de-identified statistics from this data; such statistics do not identify you.


17) Intellectual Property; Limited License; Confidentiality & Injunctive Relief

All course materials and Website content are owned by GetDriversEd or its licensors. We grant you a limited, non-transferable, non-exclusive license to access the applicable Ohio Program for your personal, non-commercial educational use during your access window. Reverse engineering, scraping, or creating derivative works is prohibited except as permitted by law.

Confidentiality. The course materials, assessment banks, platform workflows, and non-public documentation are GetDriversEd confidential information. You agree not to disclose, copy, or use them for any purpose other than completing your enrolled program. We may seek temporary or preliminary injunctive relief (without posting a bond where permitted) to prevent misuse or disclosure, in addition to any other remedies.


18) Content & Feature Changes (No Extension of Deadlines)

To align with Ohio rules and improve instruction, we may update curriculum units, timers, validation steps, or user interface elements. Certain features may be modified or retired without advance notice. These changes do not extend statutory Ohio completion windows.


19) Paid Add-Ons & Supplemental Terms

Optional Ohio-related add-ons (e.g., expedited certificate reissue, duplicate certificates within Ohio fee limits, printed mailings) may be offered at additional cost and are governed by any supplemental terms displayed at purchase. Core Ohio statutory deadlines and hour/validation rules continue to apply.


20) Suspension; Termination; Investigations

We may suspend or terminate your access (with or without notice) if we reasonably believe you violated these Ohio Terms, the Website Terms, or applicable law; engaged in fraud or misuse; or compromised course integrity. Termination for cause does not entitle you to a refund. We may preserve information and cooperate with lawful investigations or regulator requests.


21) Disclaimers; Limitation of Liability

The Ohio Programs and the Website are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties (express, implied, statutory). We do not warrant uninterrupted or error-free service or compatibility with every device/configuration.
To the fullest extent permitted by law, GetDriversEd and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Our total liability for any claim related to an Ohio Program will not exceed the amount you paid for that program (or any non-waivable statutory minimum, if greater).


22) Dispute Resolution; Arbitration; Class & Jury Waivers

To the fullest extent permitted by law, you and GetDriversEd agree to binding arbitration of disputes on an individual basis under the rules of the American Arbitration Association (AAA), with the seat of arbitration in Austin, Texas. Class actions and representative proceedings are waived, and jury trial is waived. Either party may seek temporary or preliminary injunctive relief in court to protect rights pending arbitration. Nothing in this section limits any non-waivable rights under Ohio or federal law.


23) Governing Law; Regulatory Precedence (Non-Arbitrated Matters)

These Ohio Terms are governed by the laws of the State of Texas (without regard to conflict-of-laws principles), except that Ohio law and rules control where Ohio law expressly governs instruction, completion, testing, certificates, advertising, and compliance for the Ohio Programs. Any litigation permitted outside arbitration must be filed exclusively in courts located in Austin, Texas.


24) State Complaints (Ohio)

To file a complaint about an Ohio driving course provider, contact the Ohio Department of Public Safety – Driver Training Program:

  • Phone: (614) 466-3524

  • Email: drivertraining@dps.ohio.gov

  • Mail: P.O. Box 182081, Columbus, OH 43218-2081

  • Online: use the “File a Complaint” portal on the Ohio Traffic Safety Office / ODPS website.

We also provide state complaint information on the Ohio Program page and in our support section.


25) Changes to These Ohio Terms

We may update these Ohio Terms from time to time. Changes take effect upon posting to the Website (or as otherwise specified). Your continued use of an Ohio Program after changes post constitutes acceptance. For material changes affecting Ohio regulatory requirements, we will follow applicable notice obligations.


26) Notices

We may provide notices via email, Website postings, or account messaging. Your notices to us must be sent to support@getdriversed.com (subject line: “Ohio Programs – Legal Notice”) and are deemed given upon confirmed receipt. We will cooperate with ODPS on regulator notices or information requests as required by law.


27) Severability; Assignment; No Waiver; Entire Agreement; Survival

  • Severability: If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect.

  • Assignment: You may not assign these Ohio Terms without our prior written consent; we may assign in connection with a merger, acquisition, or reorganization.

  • No Waiver: A failure to enforce a provision is not a waiver of future enforcement.

  • Entire Agreement: These Ohio Terms, together with the Website Terms and any program-specific disclosures on the Ohio Program page, are the entire agreement for the Ohio Programs.

  • Survival: Provisions that by their nature should survive (including identity/validation, IP restrictions, records, disclaimers, limitations, indemnities, dispute resolution, governing law, and regulatory precedence) survive any expiration or termination.


28) Contact GetDriversEd

Questions about enrollment, technical access, certificates, or Ohio program logistics

Email: support@getdriversed.com
Phone: +1 (877) 779-3336



California Programs Terms & Conditions

These California-specific Terms & Conditions (“California Terms”) govern your enrollment in and use of GetDriversEd’s online driver education offerings for California (collectively, the “California Programs”). By registering for, accessing, or using any California Program on getdriversed.com (the “Website”), you agree to these California Terms and to the GetDriversEd Website Terms & Conditions and Privacy Policy (together, the “Website Terms”). If there is a conflict between these California Terms and the Website Terms, the stricter requirement necessary to comply with California law or DMV rules controls for the California Programs.


1) Programs Covered (Scope)

These California Terms apply to the following online programs we offer for California learners:

  1. California Teen Driver Education (Online Classroom-Equivalent) — a DMV-approved driver education program that satisfies California’s 30-hour classroom-equivalent requirement or its accepted online/home-study equivalent for minors preparing to apply for a provisional instruction permit.

  2. Recommended Content for Adults — where adult online education is used for knowledge preparation only (e.g., practice tests, refresher modules), the course is educational and does not by itself substitute for any DMV-required remedial, negligent-operator, or court-ordered program unless expressly stated on the program page.

Jurisdictional Approval. Our California Teen Driver Education course satisfies California driver education (DE)requirements only to the extent authorized by the California Department of Motor Vehicles (DMV). If a particular course/delivery mode is not approved for your use case, you may access the content for recommended purposes only and it will not by itself satisfy DMV licensing requirements. See DMV guidance on DE/DT and the 30-hour requirement.


2) Eligibility; Parent/Guardian Consent

  • Teen Driver Education: You may start DE at age 15 (you must be 15½ to take the DMV knowledge test for the instruction permit). A parent or legal guardian should review and consent to these California Terms for minors. Key DMV steps and timing for teens are outlined in DMV’s teen materials.

  • Adults: Adults may take our recommended educational content; separate adult programs mandated by statute or court are provided only if explicitly stated on the program page.

Safety notice: Do not study or interact with the Website while operating a vehicle.


3) Account Registration; Security; Identity Validation (Academic Integrity)

You agree to provide accurate registration information, keep your login credentials confidential, and promptly notify us of any unauthorized use of your account. To protect academic integrity and comply with DMV expectations, you must complete identity/participation validation steps (e.g., security questions, time-stamped activity checks) during coursework and at final assessments.

  • Repeated validation failures may trigger temporary lockouts or require re-authentication.

  • Any attempt to misrepresent identity, have someone else complete coursework or testing, or circumvent the course platform may result in termination without refund, certificate invalidation, and (where appropriate) reporting to regulators.


4) California Content Hours; Progress; Breaks

  • Driver Education Hours. California driver education must consist of 30 hours of instruction (or 2½ semester periods) of professional classroom training or a home-study/internet program meeting the same requirements. Our online DE course is designed to meet the DMV’s equivalency requirement.

  • Pacing & Breaks. You control your pacing subject to platform timers and quiz gates. We recommend periodic breaks for effective learning. (The DMV’s requirement is total 30 hours; it does not prescribe per-day maximums on our online DE. We may apply platform time-on-task limits to promote comprehension.)

Access window. Unless a California rule states otherwise, your course access follows our Website Terms (e.g., 12 months of access from purchase). Where DMV rules impose recordkeeping or other timing constraints, those rules control.


5) Exams, Retakes, and Proctoring

  • Unit quizzes and a final assessment are required to demonstrate mastery aligned to DMV DE curriculum expectations.

  • Retake limits and any spacing (e.g., cooling-off intervals) may be enforced by the platform to promote learning integrity.

  • We may require additional identity checks or exam review before issuing a certificate.


6) Certificates; Reporting; Duplicates

  • DL 400C / DL 400B Certificates. After completing all required instruction and assessments, you will receive an original Certificate of Completion of Non-Classroom Driver Education (DL 400C) (or DL 400B if applicable to a DMV-licensed driving school classroom program). These are DMV-controlled certificate forms.

  • Submission & Use. The certificate evidences completion of DE and is used to qualify for the provisional instruction permit process; it must be used with the DMV’s applicable application steps.

  • Duplicate / Reissue. If your certificate is lost or damaged, we may reissue a duplicate upon identity verification; any fee will be reasonable and consistent with DMV certificate control rules/logging obligations for licensed schools (e.g., certificate logs).

  • Recordkeeping. We maintain course records, activity logs, validation events, and exam results for the periods required by law, and we may disclose them to the DMV or law enforcement where legally required.


7) Behind-the-Wheel (DT) — Separate From Online Driver Education

GetDriversEd’s online DE covers classroom-equivalent instruction only. California requires 6 hours of behind-the-wheel driver training (DT) with a DMV-licensed driving school for minors, plus at least 50 hours of supervised practice, including 10 hours at night, with a parent/guardian or a licensed driver age 25+. You must also hold your instruction permit for at least 6 months before the drive test. The DMV provides official resources and a searchable list of licensed driving schools.


8) Technology & Access; Maintenance

You are responsible for ensuring a reliable internet connection and an up-to-date, supported browser/device. Service performance may vary due to your ISP or other third-party factors beyond our control. We may perform scheduled or emergency maintenance; interruptions do not alter DMV requirements or certificate conditions.


9) Refunds & Cancellations (California Programs)

Our Website Terms apply: You may request a full refund if you have not started the course and your request is submitted within three (3) days of purchase by contacting support@getdriversed.com. Enrollment may be canceled for a full refund within three (3) days of signup provided the course has not been started or completed.
Once a course has been accessed, refunds are not available unless required by law or expressly stated on the program page.


10) Prohibited Conduct

You may not:

  • Share or transfer your account;

  • Misrepresent identity or have another person complete any part of the course or exam;

  • Bypass timers, validation, or platform security features;

  • Copy, record, scrape, or redistribute course materials;

  • Use bots, automation, or malicious code to access the Website;

  • Harass staff or other users.

We may suspend or terminate access without refund for violations and, where appropriate, cooperate with the DMV.


11) No Guarantees of Licensure or Outcomes

We do not guarantee that you will pass any DMV test, obtain/retain a license, or achieve any particular outcome. DMV decisions about permits, licenses, and related matters are independent of our course and governed by DMV rules and processes.


12) California-Specific Notices (Teens & Parents)

  • DE Curriculum Equivalency: Internet/home-study DE must meet the same requirements as classroom instruction.

  • Practice Hours: Document at least 50 hours (including 10 night hours) of supervised practice with a licensed adult 25+; the DMV provides a Parent-Teen Training Guide and optional practice log.

  • DT Certificate: A licensed school issues a Driver Training completion certificate after 6 hours of DT—present it with your supervised practice attestation and meet the 6-month permit hold before testing.


13) Accessibility & Accommodations

If you require a reasonable accommodation to access course content or testing, please contact support@getdriversed.com before beginning the program. We will work in good faith to support accessibility consistent with California law.


14) Pricing; Taxes; Processing Fees; Subscriptions

Prices and fees are shown at checkout and may change prospectively. You authorize us and our payment processors to charge all sums for your orders, including any applicable taxes and reactivation fees. Processing and third-party fees may be non-refundable unless required by law.
If a program includes optional recurring services, your payment method will be billed on the stated cycle until canceled per the applicable subscription terms (we will give reasonable notice of price changes).


15) Privacy; California Consumer Privacy Rights (CCPA/CPRA); E-Sign

Our Privacy Policy explains how we collect and use personal data (e.g., administering accounts, verifying identity/participation, issuing certificates, compliance reporting, support). California residents may exercise rights under the CCPA/CPRA as described in our Privacy Policy (access, deletion, correction, opt-out of sale/sharing, and limit use of sensitive information where applicable). By enrolling, you consent to receive service-related communications (email/SMS). Standard carrier rates may apply.


16) Notice for California Users

Under California Civil Code Section 1789.3, California users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, CA 95834, or by telephone at (800) 952-5210. If you have a question or complaint regarding the Services, you may also contact License Me at support@getdriversed.com


17) Technical Telemetry & Aggregated Analytics

We may collect device, browser, and session telemetry (e.g., timestamps, page views, validation events) to deliver the course, maintain security, verify participation, and improve the program. We may create aggregated or de-identified statistics from this data; such statistics do not identify you.


18) Intellectual Property; Limited License; Confidentiality & Injunctive Relief

All course materials and Website content are owned by GetDriversEd or its licensors. We grant you a limited, non-transferable, non-exclusive license to access the applicable California Program for your personal, non-commercial educational use during your access window. Reverse engineering, scraping, or creating derivative works is prohibited except as permitted by law.

Confidentiality. The course materials, assessment banks, platform workflows, and non-public documentation are GetDriversEd confidential information. You agree not to disclose, copy, or use them for any purpose other than completing your enrolled program. We may seek temporary or preliminary injunctive relief (without posting a bond where permitted) to prevent misuse or disclosure, in addition to any other remedies.


19) Content & Feature Changes (No Extension of Requirements)

To align with DMV expectations and improve instruction, we may update curriculum units, timers, validation steps, or user interface elements. Certain features may be modified or retired without advance notice. These changes do not alter the DMV’s 30-hour DE requirement or any DMV conditions for licensure.


20) Paid Add-Ons & Supplemental Terms

Optional add-ons (e.g., expedited certificate reissue, duplicate certificates where permitted, printed mailings) may be offered at additional cost and are governed by supplemental terms displayed at purchase. DMV certificate control rules still apply.


21) Suspension; Termination; Investigations

We may suspend or terminate your access (with or without notice) if we reasonably believe you violated these California Terms, the Website Terms, or applicable law; engaged in fraud or misuse; or compromised course integrity. Termination for cause does not entitle you to a refund. We may preserve information and cooperate with lawful investigations or regulator requests.


22) Disclaimers; Limitation of Liability

The California Programs and the Website are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties (express, implied, statutory). We do not warrant uninterrupted or error-free service or compatibility with every device/configuration.
To the fullest extent permitted by law, GetDriversEd and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Our total liability for any claim related to a California Program will not exceed the amount you paid for that program (or any non-waivable statutory minimum, if greater).


23) Dispute Resolution; Arbitration; Class & Jury Waivers

To the fullest extent permitted by law, you and GetDriversEd agree to binding arbitration of disputes on an individual basis under the rules of the American Arbitration Association (AAA), with the seat of arbitration in Austin, Texas. Class actions and representative proceedings are waived, and jury trial is waived. Either party may seek temporary or preliminary injunctive relief in court to protect rights pending arbitration. Nothing in this section limits any non-waivable rights under California or federal law.


24) Governing Law; Regulatory Precedence (Non-Arbitrated Matters)

These California Terms are governed by the laws of the State of Texas (without regard to conflict-of-laws principles), except that California law and DMV rules control where California law expressly governs instruction, completion, testing, certificates, advertising, and compliance for the California Programs. Any litigation permitted outside arbitration must be filed exclusively in courts located in Austin, Texas.


25) State Complaints (California)

To file a complaint about a DMV-licensed driving school or a traffic violator school in California, use the DMV’s official complaint process (including form OL 620) via the DMV’s Occupational Licensing/Compliance channels. Mailing instructions and online complaint tools are provided by the DMV.

You can also explore DMV’s general customer support/complaint resources online.


26) Changes to These California Terms

We may update these California Terms from time to time. Changes take effect upon posting to the Website (or as otherwise specified). Your continued use of a California Program after changes post constitutes acceptance. For material changes affecting DMV-regulated items, we will follow applicable notice obligations.


27) Notices

We may provide notices via email, Website postings, or account messaging. Your notices to us must be sent to support@getdriversed.com (subject line: “California Programs – Legal Notice”) and are deemed given upon confirmed receipt. We will cooperate with the DMV on regulator notices or information requests as required by law.


28) Severability; Assignment; No Waiver; Entire Agreement; Survival

  • Severability: If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect.

  • Assignment: You may not assign these California Terms without our prior written consent; we may assign in connection with a merger, acquisition, or reorganization.

  • No Waiver: A failure to enforce a provision is not a waiver of future enforcement.

  • Entire Agreement: These California Terms, together with the Website Terms and any program-specific disclosures on the California Program page, are the entire agreement for the California Programs.

  • Survival: Provisions that by their nature should survive (including identity/validation, IP restrictions, records, disclaimers, limitations, indemnities, dispute resolution, governing law, and regulatory precedence) survive any expiration or termination.


29) Contact GetDriversEd

Questions about enrollment, technical access, certificates, or California program logistics?

Email: support@getdriversed.com